Pay the correct invoice
Use the invoice number and email issued for your project, or the private payment link shared with you. Check the name, description, amount, and currency before paying.
Payment confirmation
An invoice is marked paid only after verified payment confirmation or an administrator has reconciled an authorised offline payment. Closing a checkout window does not confirm payment.
Methods and currency
Available methods and supported currencies depend on the payment provider and account configuration. Any milestone schedule, taxes, charges, and due dates are specified in the proposal or invoice. International payment acceptance requires the provider account to support it.
If payment is interrupted
Keep the provider reference and contact itgenitech@gmail.com. Avoid repeated payments until the status has been checked.
Changes and refunds
For cancellation or refund requests, see the Refund & Cancellation Policy and the applicable project agreement.
Last updated: 17 October 2026